Items must be in their original condition and cannot be washed or
worn to be eligible for return or exchange.
For health reasons, swimsuits and undergarments (including boxer
shorts) cannot be accepted for return or exchange.
If an item is damaged or defective please contact our customer
service department at 1-800-554-6862 between 9am - 5pm EST,
Monday - Friday.
We cannot accept responsibility for packages lost in the mail, and
therefore highly recommend insured US Mail or UPS so that you will
have a record of your return.
How To Do A Return/Exchange
Please fill out this Return/Exchange Form and mail your sealed and
insured package to the address below. Include this return form and a
copy of the invoice or receipt (if available). We do not charge
additional shipping on exchanges for standard shipments (oversized
and drop shipped items do require a shipping charge on exchanges).
Returns/Exchanges will be processed by Johnny T-shirt within two weeks.
It may take your bank or credit card company
up to 7-10 business days to process the refund to your account.
Please include check, money order, or credit card information if the value of
the new item(s) is greater than the value of the return.
SEND RETURNS / EXCHANGES TO:
416 Millstone Drive
Hillsborough, NC 27278